Using ServiceM8 phone?

When I first set up my ServiceM8 Phone account, I didn’t know how to record my greeting message, so I just used the text-to-speech option to play a robot-like automated voice.

I thought it was about time I replaced the terrible robot voice….

To record your own welcome and voicemail messages:

  • Use the voice memos app on your iPhone to record your message

  • Upload / share it with your computer
  • It’ll be uploaded as a .m4a so you’ll need to change this to a wav or mp3 file so that ServiceM8 can accept it
  • ..Do this by just changing the file extension – click on the file name and where you see m4a, type over with mp3 (it’ll ask you to confirm)

  • Logged into your ServiceM8 account on a computer, go to account > settings > ServiceM8 Phone
  • In Call Settings, hit the edit button next to welcome message
  • Select custom file from the dropdown
  • Upload your mp3 file
  • Ta-da ! You’ll now see a play icon

  • Get a friend or use a different phone to give your business line a call and see how it sounds 🙂

Not using ServiceM8 Phone for your business? Try it free for 3 months –

https://www.servicem8.com/uk/phone