If you’re considering taking card payments, then you’ll need to find a card reader. There are lots of options these days, so in this article, I’m going to break down the considerations you’ll need to make, for both you, the business owner, and your customer. Do you need a physical, separate card reader at all? […]
We’re only 3 weeks away from the beginning of the final quarter of the year. Don’t do another quarter without a clear focus… Read Michael Gerber’s The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It – he’ll quickly make you realise that your goal is not to make a […]
Have you heard of google alerts? It’s a really quick and simple way of keeping on top of any particular topic. Want to keep track of your industry? Set up a google alert. Want to monitor the internet for your brand name? Set up a google alert. Want to keep an eye on your competitors? […]
Have you heard of the Form Inbox Follow Up Automation? This built in automation sits within the ServiceM8 Automations add-on and allows you to monitor specific forms for specific answers to questions. When it spots that answer to that question on a completed Form, it’ll send a note to the ServiceM8 inbox to let you […]
Want to show information for a particular client across all of their jobs? Use the Client Diary! Let’s say you have a SLA (service level agreement) with a letting agent you work with – record those details on that client’s diary and it’ll show the note on ALL jobs you do for that client. There […]
Record cheque & cash payments on the job card, so that you don’t lose track of them! The payment button on the job card is perfect for recording cash or cheques that are handed to staff members. If you have xero connected, ServiceM8 will tell Xero that payment has been received, so that the invoice […]
Whether you’ve got one van or a fleet of vans in your business, setting up a ServiceM8 job card for each van is one of the easiest ways to keep all of the information and key dates for that van in one place. For ease of searching, create a customer that’s the name or registration […]
I went through a few sticky phases when running the plumbing business. Back in 2016 we were doing more and more commercial water and gas projects for £50k at a time and it was during this period that cashflow became very tricky. During phases like this, I always found that more information was better and […]
Every 3 – 6 months, my team and I – By clearing the day of normal work and taking a single process at a time, we can look at things with fresh eyes. You’ll find this even easier if you mix up the location – perhaps book a meeting room somewhere, or grab the corner […]
Create a custom security role that literally just shows them the ServiceM8 Activity Feed by disabling High Level access to all of the sections apart from the Job Diary. Enable the Job Diary Show Photos option. Assign that Security Role to your marketing person. Then share the photos you want them to use by sharing […]
If the answer is YES, then you need to stop! Making sure you’re doing these 5 things will get you well on your way to improving the way you use ServiceM8 in your business. 1. Not adding a job description to the job card This is important to make sure that you include all of […]
I’ve just finished pulling together the last 52 week’s worth of ServiceM8 Tip Tuesday posts into a handy-to-read eBook. I’ve been getting asked to do this for ages! Having it as an eBook means that you won’t waste your time trying to find all of the recent tips. Plus! They’re organised by topic, covering 6 […]
