Try my ‘Simplification Day’ process in your business

Every 3 – 6 months, my team and I – By clearing the day of normal work and taking a single process at a time, we can look at things with fresh eyes. You’ll find this even easier if you mix up the location – perhaps book a meeting room somewhere, or grab the corner […]

Want to share before and after photos with your marketing agency?

How to only share photos in ServiceM8

Create a custom security role that literally just shows them the ServiceM8 Activity Feed by disabling High Level access to all of the sections apart from the Job Diary. Enable the Job Diary Show Photos option. Assign that Security Role to your marketing person. Then share the photos you want them to use by sharing […]

Are you committing any of these 5 ServiceM8 Sins?

If the answer is YES, then you need to stop! Making sure you’re doing these 5 things will get you well on your way to improving the way you use ServiceM8 in your business. 1. Not adding a job description to the job card This is important to make sure that you include all of […]

Grab a year’s worth of ServiceM8 Tips in one easy-to-use eBook!

ServiceM8 Tip Tuesdays eBook Cover

I’ve just finished pulling together the last 52 week’s worth of ServiceM8 Tip Tuesday posts into a handy-to-read eBook. I’ve been getting asked to do this for ages! Having it as an eBook means that you won’t waste your time trying to find all of the recent tips. Plus! They’re organised by topic, covering 6 […]

Try ServiceM8 Phone free for 3 months

Did you know that ServiceM8 also offer their own Phone app and that you can try it FREE for 3 months? ServiceM8 Phone is a smart phone system for trades & services. With ServiceM8 Phone, you’ll have access to – Find out more here https://www.servicem8.com/uk/phone Are you using ServiceM8 Phone? Finding it useful?

Have you seen the online booking page reports available on ServiceM8?

If you’re using online booking pages to allow your potential customer to send enquiries and make bookings, then you’ll want to know about this simple out-of-box report that ServiceM8 now provides… To find this on your account, go to Reports > Online Bookings > By Service You’ll be shown how many visits each page has […]

Using ServiceM8 Proposals? Save photos as favourites to add them easily

If you’re using the latest ServiceM8 feature – Proposals – then you’ll probably want to access some of your best photos to show off your work, your team or your accreditations time and time again. Save your best photos to ‘favourites’ and you’ll be able to access them easily from any job card, for any […]

ServiceM8 Proposal webpages slow to load?

Have you noticed that your Proposals are slow to load on the web? Check the size of your images! If they’re huge, then this will be the primary cause of the slow loading times… and the longer your customers have to wait to view something, the less likely they are to hang around. So first, […]

Group most used emails templates together for speedy inbox processing

During our first quarterly ‘Simplification Day’, Jonathan and I went through every business process and asked the same question over and over – is there a simpler or easier way of doing this? One simple change that came out of our day was grouping the emails he commonly uses at the top of the email […]