SERVICEM8 SUPPORT

Giving you the peace of mind of knowing help is on hand.

I can help with all of your questions about ServiceM8 – perhaps about what it can do, how you can use it better, a workaround that’s needed, or something around how to best tailor it to your business

pay as you go SUPPORT
  • Do you want another pair of eyes over your ServiceM8 setup?
  • Need some advice as to how to get your team on board with processes?
  • Do you like hands-on, personalised support rather than reading through endless help articles hunting for the answer?
  • Do you prefer to speak to someone over the phone rather than using a little chat box?
You’re not committed to a monthly fee or retainer – this support is pick-up-put-down. Don’t want to use all of the time in one go – no problem! We can park the time and pick it up again when you next need time with me.

Who Can I Help

Trade and services businesses using ServiceM8!

Whether you’re the business owner, or a part of the wider team, I can help you.

I ran a plumbing and heating business for 10 years – I understand the struggles you face with tech, staff, finances, stress and time.

Why Pick Me?

I’ve been a ServiceM8 Partner since 2016 – I know ServiceM8 inside and out and can look at your setup as a whole: Is it supporting your business goals? Is it being used in a way that makes all of the admin in your business as easy and efficient as possible? Is it easy to delegate the work to other staff in your business?

What This Is Not

Technical support – if your issue is a bug or technical issue you’ll need to speak to ServiceM8 support team directly.

This option isn’t designed for companies who are completely new to ServiceM8. For that, please contact me for more information on my setup and implementation packages.

How Much Does It Cost ?

From £95 ex VAT per hour.

This is a one-off investment for an hour of my time. There’s no long-term commitment required – just pay as you go for the help that you need.

How Do I Get Started?

Book a support session with the buttons below.

The time you book can be used for a phone call but if you’re busy you can just email me instead. That hour will be used to work on your questions and I’ll email you an update with answers.

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Call, Email or Zoom

If you would like a call or support via email, I can help. If a call or email is not enough, let’s jump on a Zoom call. I can demonstrate ServiceM8 techniques and concepts that can be harder to describe over the phone. 

Book A Support Session

You can’t get this level of support from the ServiceM8 team!

Book your support session now – choose a phone call, email, or Zoom session. The buttons will open my Calendly booking pages where you can pick a time and date to suit you…

TRAINING CLIENT FEEDBACK

What did you like most about the training?

Loved the fact you were doing everything live as you were talking through it. Made it all very relatable.

What was your biggest takeaway or a-ha?

Zapier!! Wow what an amazing bit of software. Had never heard of it before but will certainly be practicing and using it in the future.

What would you say to someone considering buying this course?

Very informative and great value as always.

Client - Mason Heating Company Logo
Peter
Mason Plumbing & Heating

What did you like most about the training?

Hazel explained everything in depth and answered all questions as we went which helped as well.

What was your biggest takeaway or a-ha?

I actually now have an understanding of how ServiceM8 works and can use it to its best abilities to help our business going forward

What would you say to someone considering buying this course?

It works well for our business so hopefully it could work well for theirs too!

Client - Cowells Cleaning Service Logo
Paula
Cowell's Cleaning Services

What did you like most about the training?

Opened up a new world of possibilities to improve our business and set us aside from our competitors.

What was your biggest takeaway or a-ha?

Email collaboration!

What would you say to someone considering buying this course?

Easily pays for itself.

Client - Micky - Chimney Sweep
Michael
Bugby Services

What did you like most about the training?

The fact you had taken the time to look through before hand and see what needs doing. Also the useful resource videos, absolutely brilliant.

What was your biggest takeaway or a-ha?

Building out a list of Job Templates for Call Answering service which will automatically badge up jobs and make it much more efficient.

What would you say to someone considering buying this course?

DO IT, No matter what you think you know and you definitely get value for money

Client - Will - Rosebourne Plumbing
Will Gaze
Owner, Rosebourne Plumbing

What did you like most about the training?

Easy Communication and Hazel was very enthusiastic professional about ServiceM8 .. It’s great have had someone who understands the plumbing profession and to explain in more details how to work servicem8 in such details and knowledge.

What was your biggest takeaway or a-ha?

Automation processes and templates and how to set them up for a great customer experience.

What would you say to someone considering buying this service?

Having 1 on 1 training to explain your ServiceM8 Account is definitely very effective even if you think you understand and can use servicem8 well there is always something to improve on. I’m really happy I booked this.

Client - Paul Wheeler - Isle of Man Plumbing Company Logo
Scott Wheeler
Office Manager, Paul Wheeler Ltd

What did you like most about the training?

The training was amazing and a real eye opener about the possibilities of things which can be done with ServiceM8.

What was your biggest takeaway or a-ha?

Time saving resources, the bathroom installation with everything there is amazing, also what to put down for material codes etc.

What would you say to someone considering buying this course?

100% do it, Gemma was nervous about zoom being recorded but it is the best thing we have done, implementing the things learnt from the session will save us hours of time.

Client - Elite Plumbing and Heating Logo and Vans
Gemma & Paul Mogford
Owners, Elite Plumbing and Bathrooms