The ServiceM8 Inbox got a major upgrade in 2023, with search, filtering, bulk actions and more!
One of the features that’s super helpful in the inbox is the Snooze function –
Not ready to deal with an inbox reminder?
Or perhaps the customer doesn’t want to go ahead with a service for a while…
… use the snooze feature to do just that – snooze the message for another day!
Use cases –
- a message that’s for another member of staff when they’re not in that day
- you get a reminder for a boiler service, but the customer wants to skip that year and be reminded in a few months / the following year
- you’re not certain what to do with a message or reminder at the moment you’re processing the inbox
The snoozed messages will sit in their own tab, so at any point, you can go in and review them.
Do you use the Inbox?
Hoping for any Inbox improvements in ServiceM8 14 – the 2025 round of updates?
