If you work with letting agents here in the UK, there’s a good chance you’ve come across Fixflo.
It’s widely used by letting agents and property management firms to log repair requests, keep landlords in the loop, and generally make sure everyone knows what’s going on. From the agent side, it does its job well.
From the contractor side… it’s often been a bit more awkward.
Historically, working with Fixflo meant juggling systems. Jobs raised in Fixflo, then manually recreated somewhere else so you could actually quote, schedule, invoice, and run the work properly. Not difficult, just irritating, and very easy to get wrong when you’re busy.
That’s what’s changed.
Fixflo now integrates directly with ServiceM8, which means you no longer have to choose between keeping the property managers happy and running your business efficiently.
What actually happens now
When a repair or maintenance issue is raised in Fixflo, it can be pushed straight into ServiceM8.
The job appears on your dashboard with the relevant details already attached, ready for you to quote, schedule, and manage as you normally would.
From that point on, ServiceM8 becomes your “home base”.
As you progress the job – sending quotes, booking work, completing the job, raising invoices – the key updates are automatically fed back into Fixflo. The letting agent can see progress without you needing to duplicate effort or send separate updates.
You work in ServiceM8. They stay in Fixflo. Everyone stays informed.
Why this is a big deal for contractors
This isn’t about shiny new tech. It’s about friction.
If you’ve ever felt like:
- letting agent jobs take longer to admin than they should
- you’re doing the same work twice across systems
- or you’re constantly fielding “can you update Fixflo?” messages
…this integration removes a lot of that background noise.
You’re no longer stuck using Fixflo just because your client does. You’re simply connected to it.
A quick reality check
This doesn’t mean you need to learn Fixflo inside out. And it doesn’t mean agents suddenly change how they work.
It just means:
- jobs flow into ServiceM8 cleanly
- updates flow back automatically
- and you stay in control of your own workflow
Which, for most contractors working with agents, is what’s been missing.
If you want the step-by-step setup and the technical detail, Fixflo have documented it clearly here:
- https://help.fixflo.com/support/solutions/articles/61000317436-servicem8-integration-how-it-works
- https://help.fixflo.com/support/solutions/articles/61000317437-servicem8-integration-setting-it-up
Working with letting agents just got a bit less painful.
Do you use Fixflo?
Have you integrated the two yet?
