8th July 2025

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ServiceM8

Respond to calls with a text message for faster call handling

If you’re in the middle of a job and you receive a phone call, you can’t always answer it.

You could use ServiceM8’s own online booking text to send them a message after they’ve called, but an even quicker option is to use the Apple iPhone’s ‘Respond with Text’ option.

Respond with text

Hit the message option when a call’s coming in and you can choose from standard messages or your own custom ones.

To set up your own custom message, go to Settings  > Apps > Phone > Respond with Text, tap any field below Respond With, then type your own reply.

https://support.apple.com/en-sg/guide/iphone/iph3c9947bf/ios

Make sure to include a link to your simple online enquiry form so that the info is funnelled straight into your ServiceM8 inbox.

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Hazel Portrait
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