There’s a big difference between knowing a job is complete and actually understanding what happened on site.
Most business owners I speak to can see when a job was booked, who went, and when it was finished. What’s often missing is the detail in between – especially on jobs with multiple visits or more than one person involved.
This is exactly what the Job Checkout Report in ServiceM8 is designed to show, and it’s one of those features that has been quietly added without much noise. A lot of people simply don’t know it exists, or don’t know where to find it once it’s switched on.
One report, all the details in one place
The Job Checkout Report pulls together everything that was captured at the point a job was checked out.
That can include:
- Arrival and departure times
- Who attended each visit
- Time spent on site
- Notes added during the job
- Photos taken
- Forms completed
- Checklists ticked
- Signatures, where used
Instead of clicking around different tabs and trying to piece everything together yourself, it gives you a single view of what actually happened.
For multi-visit jobs, this is especially useful. You can see how the job unfolded visit by visit, not just the final outcome.
Why you’ll find this useful
This isn’t about micromanaging or checking up on people.
It’s about being able to answer practical questions without guessing:
- Why did this job take longer than expected?
- What actually happened on the second visit?
- Was everything completed before the job was checked out?
- Do we have a clear record if the customer queries something later?
Why so many people haven’t spotted it
Once the Job Checkout Report is enabled you have to know where to look.
ServiceM8 explain exactly where to find it and how it works here:
It’s worth opening that link and checking whether you’ve already got useful information sitting there.
So… I’m interested:
- Have you come across the Job Checkout Report before, or is this new to you?
- If you could see a clearer picture of each visit, what would you actually want to understand better?
