29th July 2025

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ServiceM8

Have you seen the new(ish) WhatsApp lists feature?!

This is available in the personal version of WhatsApp and it’s great if you’ve not yet found a way of using WhatsApp business (or keeping communication within ServiceM8!)

These custom lists are essentially filters that group conversations together

Separate family, friends, and other groups and conversations any which way.

I use emojis for the list names as they’re shorter, quicker to understand and prettier 🙂

WhatsApp

Create a new WhatsApp list

Go to  Settings > Lists > New list.

Note:

  • You need to add at least one chat to create a list.
  • You can add and remove chats from the list after creation.

Add or remove chat from list

  1. Tap and hold the chat.
  2. Tap Add to list.
  3. Select the list and tap Done.
    • To create a new list, tap New list > Add a name for your list > Done > Done.
    • To change list, tap list to deselect and then tap a different list. Tap Done.
    • To remove from list, tap the list to deselect and then tap Done.

Find out more here: https://faq.whatsapp.com/1102928584767164/

Did you know about the Lists feature?

Do you use it to split out work conversations from home conversations?

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Hazel Portrait
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Hi, I’m Hazel. I’m a Business Systems Specialist + ServiceM8 Gold Partner.

I can help you craft a business that’s easy and efficient to run.

I ran a plumbing and heating company for 10 years and in 2016 became a ServiceM8 Partner.

I’ve worked with hundreds of business owners just like you to implement easier and more efficient ways of running their business.

My mission is simple: to inspire you and help you develop an efficient and profitable business that gives you the time to do more of what you love.

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