I normally publish tips on how to solve business problems with ServiceM8.
Today’s a little different though – I know you won’t believe me, but not all business challenges are best solved with ServiceM8 ;o)
A good example of this is enquiry email auto-replies.
If all of your customer enquiries come into a business email address, then rather than looking for an automation within ServiceM8 for this, I would recommend that you look more closely at your email software.
For example, I use office 365 which allows for various rules and auto-replies.
I’ve seen some great examples of companies sending auto-emails confirming receipt of the enquiry, explaining typical response times, describing office opening and closing times and more.
Do you have auto-replies going out to your customers? Feel free to share examples!
